OVERVIEW

This Privacy Policy explains how Sk8Soul™ ("we," "us," "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from www.sk8soul.in (the "Site"). By using our Site or Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational needs. Updates will be posted on our Site with the revised "Last Updated" date.

HOW WE COLLECT AND USE YOUR INFORMATION

We collect information to provide, improve, and protect our Services. This includes:

1. Information You Provide to Us:

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing/shipping details, payment confirmation, and purchase history.
  • Account Information: Username, password, and security settings.
  • Customer Support: Information you provide when contacting us.

2. Information We Collect:

  • Usage Data: IP address, device type, browser type, and interaction data.
  • Cookies & Tracking Technologies: Used to enhance functionality and analytics.

3. Information from Third Parties:

We may obtain personal information from vendors such as payment processors, Shopify, and analytics providers.

HOW WE USE YOUR INFORMATION

  • Fulfilling Orders: Processing payments, shipping, and returns.
  • Marketing & Advertising: Sending promotional emails, SMS, and targeted ads.
  • Security & Fraud Prevention: Protecting against unauthorized transactions and misuse.
  • Customer Support & Service Improvements: Enhancing user experience and resolving issues.

COOKIES

We use cookies to enhance your browsing experience, improve our services, and analyze traffic. You can manage cookie preferences in your browser settings. However, disabling cookies may affect your experience on our Site.

SHARING YOUR INFORMATION

We may share your data with:

  • Service Providers: Payment processors, shipping partners, and IT service providers.
  • Marketing Partners: To deliver relevant ads and promotional content.
  • Legal Compliance: To comply with applicable laws or respond to legal requests.

We do not sell or share sensitive personal information without your consent.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

CHILDREN'S PRIVACY

Our Services are not intended for children. We do not knowingly collect information from individuals under 16. If a child has provided us with personal information, a parent or guardian may contact us to request its removal.

DATA SECURITY & RETENTION

We take security seriously but cannot guarantee absolute protection. We retain personal data as long as necessary for business, legal, and compliance purposes.

YOUR RIGHTS

Depending on your location, you may have rights regarding your personal data, including:

  • Access & Correction: Requesting access to or changes in your data.
  • Deletion: Requesting data deletion.
  • Opting Out: Managing communication preferences.
  • Data Portability: Receiving a copy of your data.

To exercise your rights, contact us using the details below.

COMPLAINTS

If you have concerns about our data practices, contact us. If unsatisfied, you may appeal or lodge a complaint with your local data protection authority.

INTERNATIONAL DATA TRANSFERS

Your information may be stored and processed outside your country. We take measures to ensure an adequate level of protection in compliance with applicable laws.

CONTACT US

For any privacy-related inquiries, contact us at:
Email: hello@sk8soul.in
Address: Bohu Road, Near Police Station, Awantipora, Pulwama, JK, 192122, IN